Your efficient link to us in the event of a malfunction
Augmented Support forms the basis for advanced and cost-effective remote support of your user or technician by us. Through encrypted video communication between ESSERT and you, service activities can be visually supported and guided step-by-step.
Screenshots, photos and data sheets can be edited and transferred using the integrated image tool. A service report is automatically generated after a support call.
A comfortable document management with Augmented Content helps you to build up a worldwide available knowledge database.
Organize your manuals, data sheets, maintenance plans and much more via our digital service platform.