Questions about our products?
- +49 (0)7251 32641 30
- sales@essert.com
Data Protection & Privacy
Thank you for visiting our website and for your interest in our company and our products. In doing so, we respect your privacy and ensure the protection of your personal data by processing your personal data in accordance with the content of this privacy policy and applicable data protection laws.
You can visit our websites without telling us who you are. In order to display our web pages, you are only required to provide the data transmitted by your browser to our server (see "Log files"). Further personal data from you will only be stored if you enter them voluntarily on the website or use corresponding functions.
Here you can change your privacy settings: Privacy Settings
Contact
You can enter your personal data on our website to contact us. Only the information below the data marked with an asterisk is mandatory. If we have specified your telephone number as mandatory information in a contact form, we need this in order to be able to answer your inquiry by telephone. The provision of further data may be helpful for the processing of your request, but is not mandatory (voluntary information). This data is used and stored with your consent exclusively for the purpose of processing your message (Art. 6 para. 1 p. 1 lit. a DSGVO). Use for other purposes or disclosure to third parties will not take place unless you expressly agree to this (consent).
Cookies
Cookies are very small text files used by Internet sites that your browser stores on your computer and can send to us or, if necessary, to a third party certain information.
Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified duration, which may differ depending on the cookie. Deletion, unlike transient cookies, does not occur automatically when the browser is closed. However, you can also delete the cookies at any time in the security settings of your browser.
Cookies that are absolutely necessary to provide a service expressly requested by the user ("essential cookies") are processed by us as part of our legitimate interest in providing and operating the website on the basis of Art. 6 (1) sentence 1 lit. f DSGVO. Information on the designation, purpose and storage period of the cookies can be found in our cookie banner under the category "Essential".
In addition, further information is stored or accessed on your terminal device that is not absolutely necessary to provide a service expressly requested by the user. The storage or access only takes place if you give your consent. Details on the type of information, purpose of processing, storage period of the information and possible recipients of the data can be found in the further course of this privacy policy.
You can set your browser so that it generally does not accept cookies or only certain cookies are stored or not stored. You can revoke any consent you may have given to the processing of data by means of cookies at any time by deleting the corresponding cookies directly via your browser settings. You can find out more about this in the help system of your browser. If your browser rejects all cookies, it is possible that not all functions of this website can be used.
Linking to social media platforms
Our website links to our pages on various social media platforms. We point out that by clicking on these links you leave our website and also the scope of this privacy policy. On the social media platforms, the respective privacy statements and terms of use of the operator of the social media platform apply exclusively.
Fanpages
In order to provide customers, partners or other interested parties with up-to-date information and to get in touch with them, we operate so-called "fan pages" on the following social networks in addition to our own website: Facebook, Twitter, LinkedIn, YouTube. The data processing here takes place through the provider of the social media platform. Data processing outside the European Union cannot be ruled out. The provider of the platform may provide us with aggregated usage data, but we do not have access to personal data if you merely visit the fan page.
The legal basis for data processing is Art. 6 (1) lit. f DSGVO. In the case of consent in the form of an opt-in ("tick box", "activate button") or any other form of obtaining consent, the legal basis is Art. 6 (1) lit. a DSGVO. Consent can be revoked at any time without giving reasons to the person to whom it was given, with effect for the future.
Since the data processing is carried out by the provider of the platform, we recommend that you contact the respective provider of the platform for your rights to information, correction, deletion, data portability and objection in connection with your visit to our Fanpage. Of course, we will support you in exercising your rights if necessary. In addition, cookies may be set on your terminal device. You can find the purposes and legal basis for the use of cookies under "Cookies" in this data protection declaration or on the data protection declarations of the platform provider. You can find further information under the following links:
Facebook Ireland, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook Ireland"). According to Facebook, when you visit our Facebook fan page, personal data is processed as follows: https://www.facebook.com/legal/terms/information_about_page_insights_data. For more information, please visit: https://www.facebook.com/legal/terms/page_controller_addendum.
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland; https://twitter.com/privacy.
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; http://www.linkedin.com/legal/privacy-policy.
Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://www.google.com/policies/privacy/partners/?hl=de.
Log files
Each time you access our site, we collect the following information about your computer: your computer's IP address, your browser's request, and the time of that request. We also collect the status and the amount of data transferred as part of this request, as well as product and version information about the browser used and the operating system of your computer. We also record the website from which our site was accessed. The IP address of your computer is only stored for the time of your use of the website and then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the operation of our website, in particular to detect and eliminate website errors, to determine the utilization of the website and to make adjustments or improvements (legal basis: Art. 6 para. 1 p. 1 lit. f DSGVO).
Use of SalesViewer® technology
On this website, data is collected and stored for marketing, market research and optimization purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of legitimate interests of the website operator (Art. 6 para.1 lit.f DSGVO).
For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.
The data stored as part of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. In doing so, an opt-out cookie for this website will be placed on your device. If you delete your cookies in this browser, you must click this link again.
Google Analytics (G4)
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Information on the cookies used within the framework of Google Analytics can be found in our cookie banner under the category "Statistics".
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link[http://tools.google.com/dlpage/gaoptout?hl=de] by adjusting the cookie settings at the beginning of our privacy policy.
This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form in order to exclude direct personal references.
We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is your consent according to Art. 6 para. 1 p. 1 lit. a DSGVO.
For more information on data usage by Google, setting and objection options, please visit the Google website: https://support.google.com/analytics/answer/6004245?hl=de&ref_topic=2919631.
Google Ads | google Remarketing
We use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland on our website. We pursue the interest to show you advertisements that are of interest to you and to make our website more interesting for you. In addition, you may be shown advertisements of our services and products when you visit the websites of third parties.
If you give your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO, Google will set cookies on your terminal device when you visit our website or when you access our website via a third-party advertisement. You can find more information about the cookies used as part of this service in our cookie banner under the category "Marketing". Here, the success of the ads is measured on the basis of certain parameters for measuring success, such as display of the ads or clicks by users. In addition to this information, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values.
To track the success of the advertising measure, if the cookie has not yet expired, it is recognized via the identification of your browser that you clicked on an ad and were redirected to a website. A different cookie is assigned to each Google Ads customer. Cookies can therefore not be tracked across Ads customers' websites. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
If you are registered with a Google service, Google can assign the visit to your account, so that cross-device tracking is possible. Even if you are not registered with Google or have not logged in, there is the possibility that the provider learns your IP address and stores it. You can revoke your consent at any time with effect for the future by adjusting the cookie settings at the beginning of our privacy policy.
You can find more information about Google's privacy policy here: http://www.google.com/intl/de/policies/privacy.
LinkedIn Insight Tag
Our website uses the conversion tool "LinkedIn Insight Tag" from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of the following data, among others: IP address, device and browser properties, and page events (e.g. page views). This data is encrypted and the anonymized data is deleted within 90 days. LinkedIn does not share personal data, but offers anonymized reports on website audience and ad performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. Using this data, we can display targeted advertising outside our website without identifying you as a website visitor. For more information on data protection at LinkedIn, please refer to the LinkedIn privacy policy.
LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To disable the Insight tag on our website ("opt-out"), please click here.
Newsletter
We use rapidmail for sending newsletters. The provider is rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany. Among other things, rapidmail is used to organize and analyze the dispatch of newsletters. The data you enter for the purpose of receiving the newsletter is stored on rapidmail's servers in Germany. If you do not want any analysis by rapidmail, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. For the purpose of analysis, the e-mails sent with rapidmail contain a so-called tracking pixel, which connects to the servers of rapidmail when the e-mail is opened. In this way, it can be determined whether a newsletter message has been opened. Furthermore, with the help of rapidmail, we can determine whether and which links in the newsletter message are clicked. Optionally, links in the e-mail can be set as tracking links, with which your clicks can be counted.
Legal basis: The legal basis for data processing is Art. 6 para. 1 lit. a) DSGVO.
Recipient: The recipient of the data is rapidmail GmbH.
Transmission to third countries: A transfer of data to third countries does not take place.
Duration: The data stored by us within the scope of your consent for the purpose of the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of rapidmail after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.
Revocation option: You have the option to revoke your consent to data processing with effect for the future at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.
Further data protection information: For more details, please refer to rapidmail's data security notices at: https://www.rapidmail.de/datensicherheit. For more information on the analysis functions of rapidmail, please refer to the following link: https://www.rapidmail.de/wissen-und-hilfe.
Integration of videos via Wistia
Some embedded videos are played via the video hosting provider Wistia Inc. Wistia is DSGVO-compliant and stores IP addresses that are necessary for the retrieval and delivery of the videos and the player only anonymously. Furthermore, anonymized data on calls and the viewing time of the delivered content is stored with the help of cookies. Some videos can only be played after entering your data. This data is used exclusively to send you further information or marketing materials. You can object to the data processing at any time by sending an e-mail to marketing@essert.com with the subject "Privacy".
For technically optimal and fast delivery of content, Wistia CDN uses content delivery networks and tools from the following third-party providers: Amazon Web Services, Inc. USA, Akamai, Inc. USA, Fastly, Inc. USA, Mux, Inc. USA, APIHub, Inc. USA.
For more information, please visit Wistia's privacy pages: https://wistia.com/privacy. Address and contact details of the video streaming provider: Wistia, Inc., 17 Tudor Street, Cambridge, Massachusetts, 02139 USA, Tel. +001 (888) 494-7842.
Third-party embedded content (Google Maps, YouTube, etc.)
If content from third-party providers such as Google Maps or YouTube is displayed on our websites, the transmission of your IP address and the content shown under "Log files" to the third-party provider is necessary for the provision of this content and the display in your browser. This serves an appealing presentation of our website. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f DSGVO. We have no influence on data processing by the third-party provider. If you are logged in to the third-party provider with a user account, the third-party provider can assign your user behavior to your user account. If applicable, the third-party provider stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. You must address any rights of objection to the creation of these user profiles to the third-party provider.
For more information about the purpose and scope of the data collection and its processing by the third-party provider, please refer to its privacy policy. There you will also find further information about your rights and setting options to protect your privacy:
Google Maps: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://www.google.com/policies/privacy/partners/?hl=de.
Youtube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; https://www.google.com/policies/privacy/partners/?hl=de.
Hubspot
We use Hubspot, a marketing automation system of Hubspot Inc 25 First Street, Cambridge, MA 02141 USA resp. HubSpot Ireland Ltd, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland for analysis purposes on our website. Hubspot is certified under the EU-U.S. Privacy Shield Frameworks.
Hubspot is used in particular for email marketing (emailing, newsletters and automated emailings), in the area of contact management (CRM, contact form(s), user segmentation), contact forms/chat and reporting (e.g. sources, accesses, etc.). Cookies are used for this purpose, text files that are stored on the user's computer and enable an analysis of the user's use of the website. The setting of cookies can be prevented by a corresponding setting of the browser software; in this case, not all functions of this website can be fully used.
Among other things, Hubspot performs statistical analyses and evaluations of logged user behavior in order to better coordinate and optimize the marketing strategy. In this way, a service tailored to the user can be provided. The cookies are set only and only if the consent to set the cookies has been given beforehand.
The cookies are automatically deleted after 13 months at the latest. Information on deleting the cookies set by Hubspot can be found here: https://knowledge.hubspot.com/de/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser.
The tracking is based on your consent according to Art. 6 para. 1 lit. a DSGVO.
Hubspot's privacy policy can be found here: https://legal.hubspot.com/privacy-policy.
LiveChat
On our website we use the service LiveChat for analysis purposes and our live chat system. This is a service of LiveChat Inc, 1 International Pl, STE 1400 Boston, MA 02110 - 2619, USA, which is operated in the European Union by LiveChat Software SA. ul. Zwycięska 47, 53 - 033 Wroclaw, Poland, hereinafter each referred to only as "LiveChat".
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the effective and direct support of our customers and interested parties as well as the statistical analysis of visitor behavior for the purpose of optimizing and economically operating our website.
For statistical analysis of visitor behavior and for the operation of the live chat system, LiveChat stores a cookie on your end device via your internet browser. Through this cookie, the anonymized data is processed and a pseudonymized user profile is created. However, the data collected in this process will not be used for your personal identification.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. For more information on the collection and use of data and your rights, please visit: https://www.livechat.com/legal/privacy-policy/#main
Revocation of consent and objection to data processing
If you have given us consent, you can revoke this at any time with effect for the future.
Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.
You can object to the processing of your personal data for purposes of advertising and data analysis at any time.
You can send us your revocation or objection using the contact details under "Person responsible". You can exercise your revocation regarding the cookies set by changing the cookie settings at the beginning of our privacy policy.
Your rights
You have the following rights with respect to us regarding the personal data concerning you:
- Right of access
- Right of rectification or erasure
- Right to restrict processing
- Right to object to processing
- Right to data portability.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
Responsible party
ESSERT GmbH, Triwo Technopark Bruchsal - 5137a, Werner-von-Siemens-Str. 2-6, D-76646 Bruchsal, Tel.: +49 7251 32641 00, info@essert.com
