Questions about our solutions?
- +49 (0)7251 32641 30
- sales@essert.com
Simply great service
Our service level agreements, service models and service contracts, provide you with the best possible comfort and service.
SLA packages
Our Service Level Agreements
Good advice doesn't have to be expensive - contact us at your chosen service times.
SERVICE models
The EXTRA of service
Even after commissioning and start of production of your workstations, you will enjoy all-round support from ESSERT Robotics.
Warranty extension
Twice holds better! Conveniently and easily extend the warranty from 12 to 24 months.
Remote maintenance
Get access to the plant control via VPN and access your workstation remotely.
Best of all: We take care of the setup and provide you with the hardware you need.
Improvement
Our service team prepares the information obtained by means of our data analysis for you and then creates new concepts and solutions to ensure that your production figures remain stable at a high level.
Service contracts
All-round protection with service contracts
We take care of the service of your workstations. We inspect and control the correct maintenance measures on the basis of a service checklist created for you, which you receive for documentation after the service has been carried out.
Maintenance
We really take care of everything! You do not need to worry about the maintenance of your plant.
Inspection
We guarantee you efficient operation through safety checks, functional tests, as well as technical diagnoses.
Optimization
Through our regular cycle time and malfunction analyses, we continuously optimize your plant without any downtime.
Training
Whether operators or maintenance personnel - we train according to your needs, so that the start as well as the daily cooperation with the workstations is easy for you.
Spare parts
Together with you, we define critical spare and wear parts during the FAT and put together a package that is right for you.
Service 4.0
Predictive Maintenance
When developing our standardized platform modules, we are already thinking about tomorrow today.
Data analytics combined with our analysis algorithm allows you to calculate the probability of failure and the condition of your automation using monitored runtimes, temperatures and vibrations.
In MicroFactory, the Process Control Center (PCC) tells you the status of each workstation in graphically illustrated form.
Analyses
Elaborate, detailed OEE analysis and trend analysis of the entire automation.
WLAN tablet
WLAN tablet for on-site troubleshooting on the process module of the workstations.
Analyses
Elaborate, detailed OEE analysis and trend analysis of the entire automation.
WLAN tablet
WLAN tablet for on-site troubleshooting on the process module of the workstations.
Enquiries
Get in touch with us
Get in touch with us today. We will provide you with a non-binding offer and will be happy to answer all your questions about our services.
You would like to talk to us right away? Give us a call.
